My Payrun failed. What do I do?
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My staff’s payrun is ‘in queue’ for a long time and his basic pay is blank
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I am Seeing the Error ‘Index was Outside the Bounds of the Array’ When I Tried to Process a New Payrun. How Do I Resolve This?

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My staff’s payrun is ‘in queue’ for a long time and his basic pay is blank

February 13, 2017 04:19

Try deleting the affected payruns only and reprocess the payrun again. Select the ‘All current employees plus any resigned/ terminated employess from the listing box below’ options. The system is intelligent enough to only run the unprocessed payruns. Thereafter, Reject/ delete unwanted payruns if they were processed.

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