I have included a new pay element in the employee’s pay information page and the pay element is active. However, when I run the pay run for him the amount is not reflected in the pay.

The pay element may have been set as ‘recurring’ for a specific period of time only.

1. Navigate to ePayroll > Payroll Setup > Pay Elements.

2. Locate the pay element that was not reflected and click on the respective .

3. Under ‘Recurring’ check the time period to see if it has expired.

4. Click after completing the necessary edits.

5. Delete the affected payruns and process a new payrun.

Related Links: 

Was this article helpful?
0 out of 0 found this helpful