You have not done the processing of OT hours under ePayroll > Payroll Admin > Process OT. You can refer to this link “How to Process OT?” for a guide.
Articles in this section
- Instruction Guide on How to Enable Permissions for China-made Devices (Google Play services manually installed)
- How to setup if employer wants to contribute full CPF rate 17% for PR 1st & 2nd year? [Express]
- How to delete a pay run in ePayroll Classic
- How to do a pay run in ePayroll Classic
- How do I change Leave Policy? [Classic]
- How to create a new Leave Type? [Classic]
- My Payrun failed. What do I do?
- My staff’s OT Pay is not recorded in Payrun.
- I get an error when I try to import users into the system.
- My employee’s previously processed benefit claims for the previous month are still showing up in this month’s payrun. What could be the issue?