You have not done the processing of OT hours under ePayroll > Payroll Admin > Process OT. You can refer to this link “How to Process OT?” for a guide.
Articles in this section
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- How to setup if employer wants to contribute full CPF rate 17% for PR 1st & 2nd year? [Express]
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- How to do a pay run in ePayroll Classic
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- How to create a new Leave Type? [Classic]
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- My staff’s OT Pay is not recorded in Payrun.
- I get an error when I try to import users into the system.