My staff is not receiving the Payslips in his email. What do I do?

Step 1: Log in to the account

Step 2: Click on PAYROLL.png .

Step 3: Click on configuration.png .

Step 4: On the general.png tab click on the sub-tab config_2.png .

Step 5: Tick the checkbox for 'Send PDF payslip via email upon approval and after release date'


Step 6: Click submit.png at the bottom of the page to update the system.

Upon approval of payslips, your staff will receive the email containing their payslip in PDF format. Additionally, check with the staff if the email resides in the spam/ junk mail.

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