I see no leave balance for all my employees this year. What could be the problem?

You need to carry out a leave balance transfer in order for the new year’s balance to be reflected. 
Under eLeave > Leave Admin > Leave Balance Transfer

Choose the options of your preference. After that, click begin.When you perform the leave balance transfer, the system will take the leave balance as at e.g. 31 Dec 2015 (previous year), apply the transfer policy, and transfer to the opening balance as at 1/1/2016 (current year)

After carrying out this process, the leave balance for 2016 should be correctly displayed.

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