There may be a formatting issue while processing the reports in IE.
Kindly change the browser to the compatibility view.
To do this, go to Settings > Compatibility View Settings > Add the website 'justlogin.com'.
After that, log in to the account again and try running the reports. You also need to enable pop-ups for 'justlogin.com' in order to print/export the files. For more help on unblocking pop-ups, click here.
We recommend that you switch to a new internet browser in order to avoid these compatibility issues.