I have included a deduction/addition pay element in the employee’s pay information page and the pay element is active. However, when I run the pay run for him the amount is not reflected in the pay. What could be the issue?

September 10, 2019 07:19
Updated

The pay element may have been set as ‘recurring’ for a specific period of time only.

1. Navigate to ePayroll > Payroll Setup > Pay Elements.

2. Locate the pay element that was not reflected and click on the respective .

3. Under ‘Recurring’ check the time period to see if it has expired.

4. Click after completing the necessary edits.

5. Delete the affected payruns and process a new payrun.

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