I have forgotten my UserID and/or my company ID, what do I do? Hua Shin April 19, 2016 07:02 Updated Follow You need to contact your HR administrator to check for your Username and/or your company ID from the system. Related articles I keep seeing the 'Your session has timed out. Please login again' message continuously. What should be done? I want to reset my password but had some issues, when I clicked the ‘change my password now’ button again; it brought me to a page with a blank image. What should I do? My employee has forgotten their User name and password. How can I send them their User name/password? 2 Factor Authentication Video for Administrator IRAS Export File (XML) Generation and Direct Submission Comments 1 comment Sort by Date Votes Ahmad Naweed Safi November 21, 2017 18:14 I can not log in to my Account . 0 Permalink Please sign in to leave a comment.