I have forgotten my UserID and/or my company ID, what do I do? Hua Shin May 03, 2016 01:41 Updated Follow You need to contact your HR administrator to check for your Username and/or your company ID from the system. Related articles I want to reset my password but had some issues, when I clicked the ‘change my password now’ button again; it brought me to a page with a blank image. What should I do? How do I reset password for my staff? No Pay Leave Transfer to ePayroll I have forgotten my UserID and/or my company ID, what do I do? My employee’s previously processed benefit claims for the previous month are still showing up in this month’s payrun. What could be the issue? Comments 0 comments Please sign in to leave a comment.