My employees are not able to see the child care leave types when they apply leave. What should be done? [Express].

If your staff cannot see the childcare leave types when applying for a leave, there are three things that need to be checked.

• Check if the child details of the staff are in the system

Step 1: Go to 

Step 2: Click on 

Step 3: Go to 

Step 4: Make sure that you have added the employee's child details on this page. If the child is Singaporean, put a tick under the Pro-Family Leave column. 

• Check Childcare & Extended Maternity Leave Settings.

Step 1: Go to 

Step 2: Click on 

Step 3: Go to 

Step 4: Click on 

Step 5: Make sure that all the childcare-related leave type options are enabled, the option to allow within 3 months of service is depending on your policy

• Check the settings for the different Childcare Leave

Step 1: On  page, look for the childcare leave and click on the  icon

Step 2: On the pop-up window, please make sure that the setting for married staff is ticked

Please note that if the “married” option is ticked here but not enabled under Leave - Administration - Entitlement & Details page, the employee will not be able to see this leave type.