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My employees are not able to see the child care leave types when they apply leave. What should be done? [Express].

  • Updated

If your staff cannot see the childcare leave types when applying for a leave, there are three things that need to be checked.

  • Check if the child details of the staff are in the system

Step 1: Go to mceclip0.png

Step 2: Click on mceclip1.png

Step 3: Go to mceclip2.png

Step 4: Make sure that you have added the employee's child details on this page. If the child is Singaporean, put a tick under the Pro-Family Leave column. Take note of the Leave Start Year Column as well. The Leave Start year should either be the same as the Year of Birth (based on the Birth Date column) or 1 year after the Year of Birth of the child.

mceclip3.png

  • Check Childcare & Extended Maternity Leave Settings.

Step 1: Go to mceclip0.png

Step 2: Click on mceclip4.png

Step 3: Go to mceclip5.png

Step 4: Click on mceclip7.png

mceclip6.png

Step 5: Make sure that all the childcare-related leave type options are enabled, the option to allow within 3 months of service is depending on your policy

mceclip9.png

  • Check the settings for the different Childcare Leave

Step 1: On mceclip5.png page, look for the childcare leave and click on the mceclip10.png icon

Step 2: On the pop-up window, please make sure that the setting for married staff is ticked

mceclip11.png

Please note that if the “married” option is ticked here but not enabled under the Leave - Administration - Entitlement & Details page, the employee will not be able to see this leave type.

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