Why am I seeing pay limit exceeded notification?

Introduction

If you are seeing the pay limit exceeded notification on the pending payrun page, please check the following to verify where the notification is coming from

CHECK GROSS/NET PAY LIMIT:

Step 1: Go to mceclip0.png

Step 2: Click on mceclip3.png

Step 3: Look for the mceclip4.pngtab at the top

Step 4: Click on the mceclip2.pngsub-tab

Step 5: Scroll down, look for this field:

mceclip6.png

Make sure that the value is 0 set on the field.

CHECK PAY ELEMENT CONFIGURATION:

Step 1: Go to mceclip0.png

Step 2: Click on mceclip3.png

Step 3: Look for the mceclip7.pngtab at the top 

Step 4: Click on the mceclip8.pngsub-tab. You will see the list of Pay Elements.

Step 5: Search for the pay element, and click on the mceclip9.pngicon under the action column

Step 6: Once you do so, you will see the details of that particular pay element, as well as if there is a pay limit set for it. 

For example:

mceclip11.png

In the screenshot above, there is a pay limit set for the pay element Bonus. 

--> Please remove the amount limit

--> Then choose NO on the option "Do you want to apply an amount limit?"

Step 7: Once done, please click on mceclip12.pngto save your settings.

NOTE: After doing the steps above, please delete the payrun for the affected staff, update the pay info of the staff by removing the old pay element, and then adding the pay element again. This will refresh the settings for the pay element. Then you can re-do the payrun for the staff.

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