Troubleshooting Stuck Form Submissions

If your submitted form is stuck, follow these steps to troubleshoot the issue:

Step 1: Check Approval Workflow Setup:

Refer to this article on how to check / set up the multi level approval workflow


Step 2: Verify Approver Availability:

If the workflow is set up correctly, ensure that approvers are available and have received the notification to approve the form. If necessary, reach out to the approvers to confirm they are aware of the pending approval.


Step 3: Contact Support:

If you have followed the above steps and the form is still stuck, contact support for assistance.

  • Submit a Support Ticket: Provide detailed information about the issue, including form details and the steps you have taken.
  • Include Screenshots: Attach screenshots if possible to help the support team understand the problem.





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