The Transport Claim feature allows employees to submit transport expenses and be reimbursed based on the distance travelled and a preset mileage rate. This guide walks you through how to submit a transport claim on both the web browser and the JustExpense mobile app.
Part 1: Web Browser
- Log in to your JustLogin account.
- Click the
module and navigate to the
page.
- Click the
tab to open the Transport Claim form.
- Select the Date — this should be the date the transport expense was incurred.
- Choose the Transport Type: Car, Motorbike, Taxi, or Bus.
- Select the applicable Category.
- Under Calculate Transport Using, choose either Distance or Odometer as your calculation method.
Note: All highlighted fields on the form are required and must be completed before the claim can be submitted. |
- Enter the From and To locations.
Important: You must type the location name and then select it from the dropdown list — do not leave it as free text only. See the screenshot below for reference. |
Note: Distance is auto-calculated based on the selected locations. For Car and Motorbike, the mileage rate is preset by your Expense Admin and the reimbursable amount is calculated automatically. For Taxi and Bus, enter the actual fare paid, as no mileage rate applies. |
- Enter the Parking Fee and ERP amounts. The Total Amount will be auto-calculated for you.
- Add a Description with relevant details about the trip to help the approver understand its purpose.
- Specify the Location — be as specific as needed.
- In the Add to Report field, select or create the Expense Report this claim should be associated with.
- In the Attachments field, upload scanned receipts or screenshots of digital receipts.
- Double-check all fields before proceeding. The following fields are calculated automatically and do not need to be entered manually:
| Field | How it is calculated |
|---|---|
| Distance | Derived from the selected From and To locations |
| Rate | Auto-filled from the mileage rate configured by your Expense Admin (Car and Motorbike only) |
| Amount | Distance × Rate |
| Total Amount | Amount + Parking Fee + ERP |
Note: The figures shown in the screenshots are sample values for illustration purposes only. |
- Click the appropriate button to proceed:
Save — saves the claim as a draft without submitting it for approval.
Save & Submit — saves the claim and immediately submits it for approval.
- If you click Save & Submit without having selected an Expense Report, an Add Report pop-up will appear. Fill in the required details and click Save to complete the submission.
Once submitted, you can locate the claim under Expenses → History. The status will display as Submitted.
Part 2: Mobile App
- Open the JustExpense mobile app and log in with your JustLogin credentials.
- Tap the
icon.
Tip: If you cannot find the Transport icon on the home screen, tap the More (…) icon and look for Transport Claim. |
- On the Transport Claims page, select the Type of Transportation — Car, Motorbike, Taxi, or Metro/Bus — and then the Tracking Method. Distance is the most commonly used option. You will be automatically redirected to the next page once both selections are made.
- Select the applicable Category and confirm the Date the transport expense was incurred.
- Enter the From and To locations by typing each one and selecting it from the dropdown list. Once both locations are set, the Total Distance and Distance Rate are filled in automatically.
- Enter the Location, Parking Fee, and a Description explaining what the transport expense was for.
- Scroll down to enter the ERP amount and attach any necessary receipts or supporting documents.
- Tap Add to Report to associate this claim with an Expense Report.
- On the Add Report page, tap the add (+) icon to create a new report.
- Fill in the report details — Title, Duration From and To, and Business Purpose — then tap Save.
- Once the report is saved, select it to link it to your transport claim.
- You will be returned to the claim form. Review all details to confirm everything is correct.
- Tap Save to save the claim as a draft, or tap Save and Submit to submit it for approval.
- After tapping Save and Submit, wait for the on-screen confirmation that the claim has been submitted successfully.
The submitted transport claim will appear inside Expenses.