Benefit End User Guide

Nielsie

Updated September 21, 2026 10:10

This guide explains how to view your available benefits and submit benefit claims using JustLogin on a web browser.

Navigating to Benefits

Step 1: Log in to your JustLogin account.

Step 2: From the main menu, click on .

Step 3: Click on .

The My Benefits tab displays all benefit types available to you, including the balance amount, cap per claim, and cap per year.

Step 4: To submit a claim, click on .

A pop-up window will appear.

Step 5: Enter the date of the transaction.

Step 6: Enter the claim amount.

Step 7: Optionally, add a description for the claim.

Step 8: Upload any supporting documents as attachments.

Note: Accepted file formats are PNG, JPG, JPEG, and PDF. You may upload a maximum of 5 files, with a size limit of 5 MB per file.

Step 9: Click to submit your claim.

A confirmation notification will appear once the claim has been successfully submitted.

The Benefit History tab lets you track and review all benefit claims you have submitted.

Use the year dropdown to filter claims by the relevant year.

Column	Description
Category	The benefit category selected for the claim.
Benefit Type	The specific benefit type chosen.
Submitted On	The date the benefit claim was submitted.
Amount	The monetary value of the submitted claim.
Status	The current approval status of the claim (see Claim Statuses below).
Action	Actions available based on the claim's current status (see Available Actions below).

The Status column reflects where a claim is in the approval workflow.

The Action column provides icons to manage your claims. Available actions depend on the claim's current status.

Icon	Action	When Available
	Paperclip – View the attachment(s) uploaded with the claim.	All statuses (when an attachment exists)
	Pencil – Edit the claim details.	Draft status only
	Circle Arrow – Recall (withdraw) the submitted claim. The claim status will revert to Draft.	Submitted status only