The Government Technology Agency (GovTech Singapore) launched a project in collaboration with CPF Board to provide a more convenient and secure way for employers to submit and pay CPF contributions directly from JustLogin.
API Exchange (APEX) is a centralised data-sharing platform within the Singapore Government. It uses secure APIs to control who can access data and how it is shared. JustLogin integrates with these APIs to securely transfer CPF contribution data to CPF Board after the necessary authentication and authorisation steps are completed.
Note: The submission process follows the same steps as the standard CPF file generation, with a few additional fields and the capability for direct submission to CPF Board. |
For a detailed guide on filling out the first 8 fields, refer to the CPF File Generation article:
CPF File Generation – JustLogin Help Centre
Payment Mode
Select how you would like to make the CPF payment.
| Code | Payment Method | Description |
|---|---|---|
| G | Direct Debit (GIRO) | The contribution amount is deducted from your company bank account on the selected deduction date. |
| M | MEPS (MAS Electronic Payment System) | Payment is made via the MAS Electronic Payment System. |
CPF Direct Submission
Follow the steps below to submit your CPF contribution file directly to CPF Board through APEX.
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Generate the file. Once all required details have been filled out, click the
button to generate the CPF file.
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Initiate direct submission. If file generation is successful, the
icon will appear in the Direct Submission column. When you are ready to submit, click this icon to proceed.
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Preview and confirm. A pop-up window will appear showing a preview of the CPF data. Review the details, then click the Submit to CPF button.
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Set the Deduction Date. A pop-up window will appear asking you to enter the Deduction Date. Set your preferred deduction date, then click Proceed.
Deduction Date Guidelines:
- If submitting before 5:15 pm (cut-off time): set the deduction date to 2 working days from the submission date.
- If submitting after 5:15 pm: set the deduction date to 3 working days from the submission date. -
Authenticate via SingPass. You will be redirected to log in to SingPass to authenticate your session.
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Select your UEN. After logging in, select the UEN (Unique Entity Number) corresponding to the company you are submitting for.
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Grant APEX consent. An APEX permission page will appear. Click YES to provide consent for the direct submission to proceed.
Submission Results
Successful Submission
If the submission is successful, a confirmation message will be displayed on screen.
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You will be taken back to the CPF page. Click the
icon under the Direct Submission column to view the submission details.
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In the Status column, you should see Success. You can download a copy of the submitted file by clicking the
icon under Action.
Below the submission details, you will find the CPF Submission Success Response Data.
About the Response Data: This section displays compiled responses received directly from CPF Board. |
Failed Submission
If the submission fails, an error message will be displayed on screen.
When viewing the CPF Submission details, the Status column will show Fail.
Refer to the CPF Submission Error Response Data section below the details. This will indicate which data field or section is missing or requires correction.
Once you have identified the issue, make the necessary corrections in JustLogin, generate a new CPF file, and resubmit.