InstantPay

JustLogin now offers InstantPay, an electronic funds transfer service that enables customers of the participating banks to transfer Singapore Dollar funds from one bank to another in Singapore, almost instantly. 

If you require this feature, kindly contact the Support team.

To process InstantPay, please follow the steps below:

Step 1: Login to your account.

Step 2: Click on  .

Step 3: Go to  .

Step 4: Click on the InstantPay tab at the top.

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Step 5: You will be brought to the InstantPay page, which will show the approved payrun/s for the selected month and pay period.

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Step 6: Select the name/s of the staff you would like to do a transfer for by putting a tick beside the name/s.

NOTE: If you selected a name whose bank details are incomplete, you will get this error message:

In this case, update the bank details of the staff and continue from Step 3.

Step 7: The total amount to be transferred will be shown on the right panel “Transfer Details”. Verify the details and click on “Send for Approval” button.

Step 8: The Approving Officer will then be notified via email to take action. The email will contain a link to login to the account using SingPass. The approval page looks like below:

If the approver rejects the transaction, a pop-up window will come up and the approver will need to input a reason for the rejection:

NOTES:

  • Setting up of the Approvers is done in the backend and you can set Multi level approval. Once set up, here is how it looks on the configuration page. 

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  • Approver needs to login using SingPass

Payment History

The payment history tab will show the details of each transfer, whether it’s Pending, Failed, Rejected, or Approved.

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 You can click on the  under the Action column to view the details.

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