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How to generate CPF file if company has 2 CSNs (CPF Submission Number)

The Payroll Module can accommodate companies with multiple CPF Submission Numbers (CSNs). You can:

  • Add multiple CPF Submission Numbers.

  • Assign staff to the correct CSN.

  • Generate separate CPF files for each CSN.

This guide is divided into three parts:

  1. Adding Multiple CPF Submission Numbers

  2. Assigning Staff to a CPF Submission Number

  3. Generating Separate CPF Files

Part 1: Adding Multiple CPF Submission Numbers

Step 1: Log in as the Payroll Administrator

Step 2: Go to PAYROLL.png

Step 3: Click on configuration.pngThis will bring you to the General Tab ➜ Company Details sub-tab

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Step 4: Click on "Add" Input the second CPF Submission Number

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Step 5: Click on save.png

Once saved, you will see all CPF Submission Numbers listed for your company.

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Part 2: Assigning Staff to a CPF Submission Number

Step 1: Log in as the Payroll Administrator

Step 2: Go toPAYROLL.png

Step 3: Click admin.png

Step 4: On the employee_pay_details.pngpage, search for the name of the staff.

Step 5: Click on the pencil_icon.pngicon adjacent to the staff's name.

Step 6: Click on mceclip0.png

Step 7: Scroll down and look for the CPF Submission No field.

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Step 8: Assign the appropriate CPF Submission No for the staff

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⚠️Important: Always ensure each staff is assigned to the correct CPF Submission Number. Incorrect assignments will cause errors when generating CPF files.

Part 3: Generating Separate CPF Files

Step 1: Log in as the Payroll Administrator

Step 2: Go to PAYROLL.png

Step 3: Click on file_generation.png(first tab shown will be CPF).

Step 4: From the dropdown, select the CPF Submission Number you want to generate the file for.

mceclip18.png

Step 5: Select the payroll month you are generating the CPF file for.

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Step 6: Input the advice code

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💡 If you are submitting more than one file in the same period for the same CSN, you must use a different advice code for each file. The advice code works as a numbering system to differentiate multiple submissions.

Step 7: Select the relevant payrun. You can choose from all payruns in the month, or filter to a specific payrun if multiple were conducted.

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 Step 8: Click on mceclip0.png to produce the CPF file.

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