Articles in this section

Enable Touch ID on Mobile App (iOS)

This article guides you on how to enable and use Touch ID on an iOS device within the JustLogin mobile app.

Touch ID is an electronic fingerprint recognition feature designed exclusively for Apple devices. This feature is available in the JustLogin mobile app and allows you to securely unlock and access the app using your fingerprint or facial recognition, depending on your device's capabilities. Enabling Touch ID helps prevent unauthorised access and reduces the risk of a security breach.

Part 1: How to Enable Touch ID

To enable Touch ID on your JustLogin mobile app, follow the steps below:

  1. Log in to your JustLogin account and navigate to the More menu.

  2. Tap the Settings icon located at the upper-right corner of the screen.

  3. Enable the Touch ID option.

  4. Close the JustLogin mobile app to test the feature.

Once you open the app again, you will be prompted to unlock it using Touch ID.

Part 2: How to Use Touch ID

Once Touch ID has been enabled, you can use it to access your JustLogin mobile app without manually entering your login credentials. This applies when you clock in/out, apply for leave, check your payslip, or use any other feature in the app.

Follow these steps:

  1. Open the JustLogin mobile app. JustLogin - Apps on Google Play
  2. Once enabled, the app will display a Locked screen with the option Unlock via Touch ID.
  3. Tap Use via Touch ID to proceed.

  4. Authenticate using your fingerprint or facial recognition, depending on your device.
  5. Once authentication is successful, you will be redirected to the JustLogin mobile app homepage.

Important Note

Note: If your device uses fingerprint recognition and your fingerprint is not recognised after several attempts, Touch ID may be temporarily locked due to too many unsuccessful attempts. In this situation, you can enter your device's passcode to unlock and access the JustLogin mobile app without using your fingerprint. This is an alternative authentication method that allows you to continue accessing the app when fingerprint recognition is temporarily unavailable.

 

Was this article helpful?
0 out of 1 found this helpful