Pay element not reflected in the payrun

The Pay Element may have been set as 'recurring' for a specific period of time only. 

Step 1: Log in to the account.

Step 2: Go to PAYROLL.png .

Step 3: Click on configuration.png .

Step 4: Under payroll_2.png tab, click on pay_elements.png sub-tab.

Step 5: Locate the pay element that was not reflected and click on the eye.png icon to see the settings.

Step 6: Check if the 'Recurring' is set and if the time period has expired. 

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If you want to keep the Pay Element to reflect every month, it would be better to untick the recurring box. 

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To ensure the updated pay element is selected:

Step 1: Go to PAYROLL.png .

Step 2: Click on admin.png

Step 3: Under employee_pay_details.png look for the name of the staff and click the pencil_icon.png

Step 4: On the update_pay_info.png page, check if the pay element has already been added. If not yet, click the dropdown on the additions column.

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Step 5: Select the pay element and click Add. 

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* If it has been previously added, remove and re-add it to make sure the updated setting is followed.

Once the pay element has been added, you may proceed to process a new payrun.

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