The Pay Element may have been set as 'recurring' for a specific period of time only.
Step 1: Log in to the account.
Step 2: Go to .
Step 3: Click on .
Step 4: Under tab, click on sub-tab.
Step 5: Locate the pay element that was not reflected and click on the icon to see the settings.
Step 6: Check if the 'Recurring' is set and if the time period has expired.
If you want to keep the Pay Element to reflect every month, it would be better to untick the recurring box.
To ensure the updated pay element is selected:
Step 1: Go to .
Step 2: Click on
Step 3: Under look for the name of the staff and click the
Step 4: On the page, check if the pay element has already been added. If not yet, click the dropdown on the additions column.
Step 5: Select the pay element and click Add.
* If it has been previously added, remove and re-add it to make sure the updated setting is followed.
Once the pay element has been added, you may proceed to process a new payrun.