This article covers the most frequently asked questions from employees using JustLogin on both web and mobile — from submitting your first leave request to cancelling or adjusting one that's already been approved.
Submitting Leave
How do I submit a leave request?
- Go to My Leave → Request Leave.
- Select your dates, leave type, and reason.
- Tap or click Submit.
Your manager will receive a notification and can approve or decline your request.
How long does approval take?
This depends on your manager's availability. Most approvals happen within 1–2 business days. You'll receive a notification as soon as they respond.
Can I request leave for dates in the past?
Generally, no. Past-dated leave requests are typically not allowed in order to keep records accurate. If your company permits exceptions, check with your HR admin.
Can I request half-day or flexible leave?
Yes — if your company has configured Half-Day or Flexible leave types, simply select the relevant type when submitting your request.
Can I see how many leave days I have left?
Yes. Your remaining balance for each leave type is shown in My Leave. Balances update automatically after approvals are processed.
Cancelling and Changing Leave
Can I cancel a leave request after submitting?
It depends on the current status of your request:
- Pending (not yet approved): You can cancel it at any time without requiring further approval.
- Already approved: You can still request a cancellation, but it will be sent back to your manager for approval.
- Admin cancellation: HR admins can cancel approved leave on your behalf immediately, if needed.
Can I cancel just one day from a multi-day leave?
Yes. Open the approved leave entry, then click Remove Date next to the specific date you want to cancel. The system will automatically handle the balance adjustment for the remaining days.
What happens to my leave balance when I cancel?
- Pending leave cancelled: Your days are returned immediately.
- Approved leave cancelled: Your days are returned once your manager approves the cancellation.
Can I edit a leave request instead of cancelling and resubmitting?
In most cases, you'll need to cancel the existing request and submit a new one. This means two separate approvals — one for the cancellation and one for the new request.
Other Common Questions
Can I submit a leave request on behalf of a colleague?
No — only HR admins have the ability to submit leave on behalf of another employee. All employees must submit their own requests.
Can my manager submit leave on my behalf?
It depends on the company’s policy. If managers are allowed to submit block leave, they can submit leave on behalf of their employees. However, by default, managers do not have this ability. Only HR Admins can submit leave applications on behalf of other employees.
What if I don't have enough leave balance?
It depends on the company policy. If leave applications require a sufficient balance, you cannot submit a leave without enough balance. If overbalance requests are allowed, the manager or approving officer will see a warning and decide whether to approve or decline the request.
Will I be notified when my leave is approved or declined?
Yes. You'll receive a notification in JustLogin, and the status will be updated in My Leave.
Does leave span across weekends or public holidays count against my balance?
No. The system counts only working days, so weekends and public holidays are automatically excluded from your leave deduction.
Tip: If you're unsure about your company's specific leave policies — such as whether retroactive leave or exceptions are allowed — reach out to your HR admin for clarification. |