The chat messaging feature is now available on the web. The Approving Officer and/or Recommending Officer and the staff can share messages using a chat box inside the Leave details page.
APPROVING/RECOMMENDING OFFICER
If you are the assigned AO/RO, you can send a chat message to the staff when viewing the submitted leave’s details. Here are the steps:
Step 1: Go to .
Step 2: Click on .
Step 3: From your Dashboard, click on .
Step 4: On the Pending actions tab, click on the button under the Actions column.
Step 5: The Chat box is in the bottom of the leave details.
Step 6: Add your message on the space provided and click on Send when ready.
This is how it looks once the message has been sent and the staff has replied.
The AO/RO will receive an email notification if the message is left unread. A link is available to click on to view the message.
END USER
The submitter will also have access to the chat box. Here are steps:
Step 1: Go to .
Step 2: Click on .
Step 3: From your Dashboard, click on .
Step 4: You will be directed to your Leave History page, where you can see all the submitted leaves and its statuses.
Click on the icon to view the details of the leave. The chat box is available in the bottom, where you can send messages to the RO/AO.
The user will also receive an email notification for every unread chat message, which will contain a link to click on to view the message.