Why does new staff can’t apply No Pay Leave

Normally, new hires should be able to apply for No Pay Leave though they haven’t spent specific months of service with the company, e.g. 3 months.

In case they would receive an error message that they need to have at least 3 months of service at the leave date, the No Pay Leave setting needs to be updated.


Please follow the steps below:

Step 1: Login to the account

Step 2: Click on mceclip1.png

Step 3: Go to mceclip2.png

Step 4: Click on mceclip3.png

Step 5: Search for the "No Pay" leave type and click on mceclip4.png under the Actions column. This will bring you to the individual setting of this particular leave type


Step 6: Make sure that the option mceclip6.png is ticked. In this way, the system would recognize it as unpaid and would allow staff to apply.

Step 7: Click on mceclip7.png

Step 8: On the Leave Types page, please click on mceclip8.pngfor the changes to take effect.



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