📌Common Questions (FAQ)

Methods of setting Profile photo / Reference photo
Employees added remarks when they clocked in, where can I find it on the report?
How does the system calculate OT for Public Holidays and Rest Day?
Malaysia OT Policies: Automatic OT4 Calculations
How does Grace Period and Rounding Policy affect the OT hours
What happens when a location or project is assigned to an employee during and after the clock in/out?
What are the factors to consider when calculating attendance hours (Actual hours, OT1, OT2, OT3, Lateness, Under hours)
Request OT feature
Attendance Module Definition
Unscheduled Clocking Notification
Why can't I transfer the clock data to Payroll even if OT policy is set correctly?
Early Clock-In Notification
Why are employees unable to edit their clock ins/outs even if it is set under Configurations that employees are allowed?
Different Attendance Notifications and the Triggers
How the System Calculates the No.of Days on Attendance Reports
Timesheet Action History
How does the Option on Attendance Configuration "When on Leave" works if the employee is on Full or Half day leave?
Understanding How Hours Per day and Hours Per half day on Attendance Configuration page Affects Staff Who is on Leave
How does lateness work in Attendance?
Fixing the Attendance / Timesheet Submitting Errors
For multiple clock in/out - Do we deduct the employee's break time in their working hours?
Roster Notification
Staff Clocked In/Out But is Still Receiving the Email Alert
How to let the Store Managers update their respective store Rosters, without giving them access to Attendance Configuration?
How Can Approving and Processing Officers Approve OT Request